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Custom home builder our Heartland Homes home.
our Heartland Homes custom built home 3 months old, review our home photo below.
our Heartland Homes Pittsburgh built home 3 months old.
Heartland Homes custom home builder our home.
Heartland Homes custom home builder our home.
Review our Heartland Homes custom built home in Pittsburgh.
Heartland Homes Pittsburgh home.

MAIN PAGE Our detailed Heartland Homes Experience Our costs with our new home our Court Trial Details... Custom Home Builder  

Structural Details, Building Codes and Inspection our Window flashing our Foundation Electrical Panel issues Vinyl Siding/Flashing

Quote from the President Heartland Homes Pittsburgh Marty Gillespie.
from the Pittsburgh Post-Gazette April 2009.

Do the research and make sure you know what you're paying for.  It's the biggest investment of your life.
 


  Our basement water infiltration issues started 3 months after our closing. No water issues resolved during our 1 year warranty. Please read the IMPORTANT EMAILS noted below from our custom home builder Heartland Homes.

page updated January 29 2010

our Heartland Homes Pittsburgh complaint. Heartland Homes Pittsburgh review starts when our home is 3 months old.
our Heartland Homes Pittsburgh review built home 3 months old.

our custom home builder Heartland Homes was notified every time we had water infiltration in our 1st owner brand new home. See emails below.
Review our custom built Heartland Home details.
Review our custom built Heartland Home details.
6 months after we closed on our brand new 1st owner Heartland Homes Pittsburgh built home.
6 months after we closed on our brand new 1st owner Heartland Homes Pittsburgh built home.
Review photo of our Heartland Homes Pittsburgh built home.
Review photo of our Heartland Homes Pittsburgh built home.
Review our Heartland Homes custom home builder details of our home. We closed February 2004 on our new home.
Review our Heartland Homes custom home builder details of our home.
Picture of our custom built home dated August 21 2004. Custom home our Heartland Homes.
Custom home our Heartland Homes.

our custom built Heartland Homes home 6 months old.
our custom built Heartland Homes home 6 months old.

Review of our Heartland Homes Pittsburgh home by Heartland Homes Pittsburgh builder.
Review of our Heartland Homes Pittsburgh home by Heartland Homes Pittsburgh builder.
Water issues start with our brand new Heartland Homes Pittsburgh built home, 3 months after our closing and continued.
Heartland Homes Pittsburgh review our new home problems.
Review picture of our Heartland Homes Pittsburgh home on August 21 2004, 6 months after we close.

Our custom built home. Custom home builder Pittsburgh, PA.
our custom built home. Custom home builder Pittsburgh, PA.
 
         
Review our Pittsburgh custom built home photo.
Our Pittsburgh custom home.
Heartland Homes builder our Pittsburgh custom home.
Heartland Homes builder our Pittsburgh custom home.
6 months after we close on our Heartland Homes custom built home.
Custom home our Heartland Homes.
Our custom built home, a little more than 3 years old, built brand new. Pittsburgh custom homebuilder built our home.
Pittsburgh custom homebuilder built our home.
Review our Heartland Homes complaint with our custom built new home.
our Heartland Homes complaint new home.
Basement water infiltration started 3 months after closing on our brand new Heartland Homes home.
1st owner brand new custom built home we bought in Kennedy Township.
Builder notified continually every time water infiltrated our custom built home.
Click here to see the 15+ emails, complete with digital photos sent to Heartland Homes during 1 year of water infiltrating our foundation.
(click photo to view larger image)
Review our emails with our Pittsburgh custom home builder.
Review our emails with our Pittsburgh custom home builder.
Water under our front door into our foyer during rain. our custom built home in Pittsburgh with water problems.
Pittsburgh custom home with water problems.
Heartland Homes builder notified every time water infiltrated our home.
Click here to see the 15+ emails, complete with digital photos sent to Heartland Homes during 1 year of water infiltrating our foundation.
(click photo to view larger image)
July 22 2004 - "basement remedy to begin in the next few weeks..." & Sept 21 2004 - "Castleview is still a work in progress..."
& January 21 2005 (8 months after our water issues started) - "We will continue to work towards a solution, weather is a factor now..."

 
Water infiltration into the garage of our Heartland Homes custom home. We are the first owners.
Water infiltration into our cinder block foundation wall in the garage of our custom built home.
 
 

Click TEXT LINK below to view over 300 photos of our
Heartland Homes photos of our new home.

our Heartland Homes Pittsburgh reviews.

From Heartland Homes built custom home. Here is our Heartland Homes new home experience.

Heartland Homes Warranty states "Heartland Homes is not responsible for damp spots.."
Since we were told by Heartland Homes "basement remedy to be begin" & "Castleview is still a work in progress", etc (please read emails below). Our impression was our water issues were not "damp spots" we had "wet spots".
Click on the pictures below as well, you can see the reflection in the "wet area" on the wall in one of the photos.
NOTE: No one from Heartland Homes ever asked to enter our basement or home during the times we reported the water infiltration into our basement or
any time after we started reporting water infiltration issues with our basement.

IMPORTANT EMAILS: be sure to read emails from our custom home builder Heartland Homes warranty department below or read all 58 emails (click here to READ ALL emails)
July 22 2004 - "basement remedy to begin in the next few weeks..." & Sept 21 2004 - "Castleview is still a work in progress..."
& January 21 2005 (8 months after our water issues started) - "We will continue to work towards a solution, weather is a factor now..."


IMPORTANT: Review our photos including updated details & photos regarding our window flashing on our MAIN PAGE.

 

DURING our 1 year warranty:
Heartland Homes emailed us stating they were working on our water infiltration issues.
Click on image below to review emails from Heartland Homes our custom home builder to us regarding our water infiltration issues. Heartland Homes custom home builder regarding our issues.
Click on image above, you can then zoom in to read all three emails from
Heartland Homes.
July 22 2004 - 2 months after our water infiltration issues start,
Heartland Homes states -

"WET BASEMENT remedy to begin in the next few weeks.
We are working with Supervisor."


(click image on left to read all three emails)
September 21 2004 - 4 months after our water infiltration issues start,
Heartland Homes states -
 

"Due to the EXTREME AMOUNT of WATER Friday, etc."
(click image on left to read all three emails)
January 21 2005 - 8 months after our water infiltration issues start.
11 months after we closed on our brand new custom Heartland Homes home,
Heartland Homes states -

"...We will CONTINUE to WORK TOWARDS a SOLUTION.
The weather is a factor now. etc"

(click image on left to read all three emails)

Heartland Homes never sent anyone into our home to investigate our water infiltration issues until AFTER our
Heartland Homes Pittsburgh complaint was filed with the Better Business Bureau. Since we would of had to let them in, we would have known.

February 20 2004

Close on our Pittsburgh custom home brand new first owner Heartland Homes home.

note: we have literally thousands of pictures and at least 50+ emails to Heartland Homes.
check out our site here or daverome.com for more photos & details. Information here barely covers our 5 years of history here.

Our Heartland Homes Pittsburgh review starts 3 months after closing.

May 22 2004

3 months after closing on our
brand new first owner
Heartland Homes home.
Heartland Homes Pittsburgh 3 months after closing on our brand new first owner home.
June18 2004
4  months after closing on our brand new first owner Heartland Homes home.
Heartland Homes Pittsburgh 4 months after closing on our brand new first owner home.
August 21 2004
6  months after closing on our brand new first owner Heartland Homes home.
Heartland Homes Pittsburgh 6 months after closing on our brand new first owner home.
Heartland Homes Warranty Department states they will "continue to work towards
a solution"
in
January 2005
.
 

Our 1 year
Heartland Homes
Warranty is over after
February 20 2005.

Photos LEFT are months AFTER we are told they will "continue to work towards a solution" in
January 2005...

From what we see our issues we not resolved as stated in 3 different emails from Heartland Homes Warranty Department they will "continue to work towards a solution..."..

(click link above to read all 50+ emails complete with all of our digital photos showing water infiltrating our Heartland Homes home we own.)

May 2005
we send a certified letter to
Heartland Homes office
regarding our water infiltration issues and stating our issues have never been resolved.

Additionally I (Dave Romesburg) was told by Michele from Heartland Homes, something I can not post online because it was considered here say at our trial. We will need to leave it at that for now.

Read our letter by clicking on link below.

Attn: Alan Gillespie of Heartland Homes or Marty Gillespie of Heartland Homes, we never hear back from either of them.


(click link above to read our certified letter we sent to the owner(s) of Heartland Homes regarding our issues. Letter was signed for as you can see as well, so the certified letter was received in the office.)
 

JUNE 2005
We file our
case with the
Better Business Bureau.

July 6 2005
17  months after closing on our brand new first owner Heartland Homes home.

our Heartland Homes Pittsburgh review.

Heartland Homes Pittsburgh 17 months after closing on our brand new first owner home.
 
July 6 2005
17  months after closing on our brand new first owner Heartland Homes home.
Heartland Homes Pittsburgh 17 months after closing on our brand new first owner home.
our Heartland Homes Pittsburgh review.
September 2005
19 months after closing on our brand new first owner Heartland Homes home. Check out the reflection of our electrical panel in this photo. No "tricks" done on this
photo.
Heartland Homes Pittsburgh 17 months after closing on our brand new first owner home.
our Heartland Homes Pittsburgh review.

Our water infiltration issues have never been resolved. We also discovered flashing was not installed around our Andersen Windows, per Andersen Windows installation guidelines and
IRC building codes which are posted.

(click link above to go to our main page, look far left column entitled "WINDOW FLASHING")
 


Additionally Rick Murray, Warranty Manager Heartland Homes at that time, also indicated in his letter to the
Pittsburgh Better Business Bureau "We met with Mr. Romesburg and discussed solutions for his door and wet basement problems.
We are currently working with Mr. Romesburg to remedy these issues."

our Heartland Homes new home construction.

After we filed a case with the Better Business Bureau, shortly thereafter we hear back from the builder. 
Marty Gillespie of Heartland Homes Pittsburgh called me to discuss our issues and came to our home to see our new home issues.

I was told they would resolve our issues and I was introduced to Craig Faulkner to be the person we work with.
During our BBB case filing, we saw our custom home builder Heartland Homes attempting to repair our water infiltration issues.
The work Heartland Homes did was at grade level and below, nothing above grade for whatever reason.
They did seal the lower brick on our home, that was it. None of our water issues were resolved by the builder that built our custom Heartland Homes built home.

They never resolved our water infiltration issues during our BBB case, our next step was the court system.
All details are outlined in our website, which I am still working to complete.
We won the verdict from the Judge in our lawsuit.

No structural engineer has ever been to our home on behalf of or representing Heartland Homes, at any time.

We were told during our 1 year warranty period, they were working on our issues.
However none of our issues were resolved and there was never any follow up with us regarding our water issues from Heartland Homes, period.
Look at our main page to see the history and further details and photos of our custom built home experience.
 

Heartland Homes our custom home builder.
Custom homes by Heartland homes - our home builder.

Heartland Homes quote from
Marty Gillespie the President of Heartland Homes.
Pittsburgh Post-Gazette April 2009.

"Do the research and make sure you know what you're paying for.
It's the biggest investment of your life."

(click link above to view full article)
 

our Heartland Homes Pittsburgh review of our custom home builder.
our Heartland Homes review of our custom built brand new home.


IMPORTANT:
be sure to read emails from Heartland Homes
Warranty Dept below or read all 58 emails  (click here to READ ALL emails)
July 22 2004 email stating- "basement remedy to being in the next few weeks..." &
Sept 21 2004 email stating - "Castleview is still a work in progress..."

&
January 21 2005 email stating (8 months after our water issues started)
"We will continue to work towards a solution, weather is a factor now..."

...See directly below...

U.S. NEWS - just voted 2009 U.S. News 10 Best Places to Live 2009 - #10 on the list Upper St. Clair, PA.
 

Pittsburgh's #1 Custom Home Builder!

http://www.post-gazette.com/pg/09115/965069-30.stm

Heartland Homes President Marty Gillespie

Home builder notes benefits of buying new
RealTalk
Saturday, April 25, 2009

 

Heartland Homes wins Three Housing Excellence awards - 2008
Click on picture below to see their BUILDERS Association of Metropolitan Pittsburgh awards!
The link directly below will open in a separate window.

Heartland Homes Builders Association of Pittsburgh awards

"Heartland Homes has always been known for its attention to detail and fantastic home designs,
but on Friday December 12th - Heartland was awarded with three concrete examples."
 
 

Our Builder of our Custom home
LOVE HEARTLAND HOMES

"DREAM IT."
"BUILD IT."
"LOVE IT!"

"Pittsburgh's #1 Custom Home Builder."

"More than 20 years ago, Heartland Homes was created with the desire to be the very best.
Whether a single-family home or an entire community,
our goal was then - as it is now - To exceed customer expectations on every level.

Today, our company remains resolute in our commitment to excellence.
We take great pleasure in offering exceptional value for every dollar spent in building your home.
What's more, we treat each and every customer with Honesty and respect. If it's important to you, it's important to us.

Quite simply, we at Heartland Homes are passionate about what we do.
In turn, we hope to share that passion with you throughout the creation and building of your dream home.

Our Mission Statement:
To create custom homes of the highest quality at an affordable price with excellent customer service that exceeds expectations.