5 year history with water infiltration issues into our brand new Heartland Homes home.
Water issues started 3 months after closing on our brand new Heartland Homes house.
Heartland Homes was notified every single time we had water infiltration.
As you can see above, we were told they were working on our issues (see emails).
Shortly after our 1 year warranty was over, we never heard back from our new home builder, Heartland Homes.

Even thought we were told Heartland Homes was working on our water infiltration issues, we never saw any
changes in the amount of water coming into our brand new Heartland Homes home.
We were never told about anything they were working on to correct our water issues.
We were never asked if there were changes to the water infiltrating our home.
Nor were we even told they were done working on the outside of our home to correct our
water infiltration issues, nothing. Heartland Homes was just gone.

Even after we sent a certified package that was signed for to the office of the owner(s) of
Heartland Homes Pittsburgh Alan Gillespie or Marty Gillespie, we hear nothing.

See our photos (main page link above) and you can see there are no changes to the amount of water coming into our home.

After we filed a case with the Better Business Bureau, shortly thereafter we hear back from the builder. 
Marty Gillespie then called me to discuss our issues and came to our home to see our new home issues.

I was told they would resolve our issues and I was introduced to Craig Faulkner to be the person we work with.

During our BBB case filing, we saw Heartland Homes attempting to repair our water infiltration issues.
The work Heartland Homes did was at grade level and below, nothing above grade for whatever reason.
They did seal the lower brick on our home, that was it.
None of our water issues resolved by the builder that built our Heartland Homes home.

They never resolved our water infiltration issues during our BBB case, our next step was the court system.
All details are outlined in our website, which I am still working to complete.
We won the verdict from the Judge in our lawsuit, along with some monies for some of the repairs to our home.
Since we did not submit a granular detailed inspection, like we initially should have, the monies portion of our verdict was minimal.
Heartland Homes appealed the monies portion of our verdict. Since the monies portion was around $11,000.00 and we already
spent over $25,000.00 in legal fees, deposition costs, replacing our electrical panel & still needed to spend another $20,000+ minimally for repairs =
why should be bother spending any more of our monies?
We will be upside down over $50,000.00+ including the repairs to our brand new Heartland Homes home.

So it will cost us an additional $50,000.00+ with the brand new home we purchased once +
we complete the repairs required to our Heartland Homes home.
No structural engineer has ever been to our home on behalf of or representing Heartland Homes, at any time.
We were told during our 1 year warranty period, they were working on our issues.
However none of our issues were ever resolved and there was never any follow up with us regarding our
water issues from Heartland Homes, period.